Privacy policy

🤍 Enchanted Footage™ Privacy Policy

Effective Date: September 19, 2026

At Enchanted Footage™, we respect your privacy and want you to feel comfortable shopping with us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit enchantedfootage.com, place an order, contact us, subscribe to our communications, or otherwise interact with our store.

Enchanted Footage™ operates its online store through Shopify and works with trusted service providers, including fulfillment partners such as Printify, to help us provide our products and services.

Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Your name, billing address, shipping address, email address, and phone number
  • Order information, including products purchased and transaction details
  • Payment-related information processed through Shopify and applicable payment providers
  • Information you provide when contacting us or requesting customer support
  • Marketing preferences and email subscription information
  • Device and browsing information, such as your IP address, browser type, device type, pages viewed, and interactions with our website
  • Cookie identifiers and similar technology used to operate and improve our store

Shopify may also process information about customers who visit or purchase from Shopify-powered stores, including contact, device, transaction, browsing, and payment information.

How We Use Your Information

We may use personal information to:

  • Process, fulfill, and deliver your orders
  • Provide order confirmations, shipping information, and customer support
  • Process payments and help prevent fraudulent or unauthorized transactions
  • Communicate with you about your purchases or questions
  • Improve our website, products, services, and shopping experience
  • Maintain the security and functionality of our store
  • Send marketing emails or promotional communications when you have chosen to receive them
  • Comply with applicable legal, tax, accounting, and regulatory requirements

For customers in the European Union, United Kingdom, and other regions where a legal basis is required, we generally process personal information when it is necessary to fulfill our contract with you, comply with legal obligations, pursue legitimate business interests, or when you have given consent, depending on the circumstances.

How We Share Information

We share personal information only as reasonably necessary to operate our store, fulfill orders, provide services, comply with legal requirements, and protect our business and customers.

This may include sharing information with:

Shopify
Our online store is hosted and powered by Shopify. Shopify processes certain customer information to provide its ecommerce, checkout, payment, security, and related services.

Printify and Fulfillment Providers
We use Printify and its fulfillment network to produce and ship many of our products. Information such as your name, contact information, shipping address, and order details may be provided as necessary to fulfill your purchase. Printify identifies the merchant as the controller of customer data it processes on the merchant’s behalf.

Payment Providers
Payment information may be processed by Shopify Payments or other payment services available through our checkout.

Shipping and Delivery Providers
Your name, shipping address, contact information, and relevant order information may be provided to carriers or delivery partners so your order can reach you.

Technology, Analytics, and Marketing Providers
We may use service providers that help operate, secure, analyze, or improve our website and marketing.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our rights, customers, or business.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate essential store functions, remember preferences, understand website activity, improve your experience, and, where applicable, support analytics and advertising.

Some cookies are necessary for features such as your shopping cart and checkout. Other cookies may require your permission depending on where you live.

Where required, you can accept, reject, or manage non-essential cookies through the privacy or cookie controls provided on our website. EU rules generally require consent before non-essential cookies are placed on a visitor's device.

Shopify also provides customer privacy tools that allow merchants to configure cookie banners and data-sharing controls for different regions.

Marketing Communications

If you choose to receive marketing emails from Enchanted Footage™, we may use your email address to send product releases, promotions, store news, and other updates.

You can unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from promotional emails will not prevent us from sending necessary communications relating to an order you placed.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

International Data Transfers

Because Enchanted Footage™ is based in the United States and uses service providers that operate internationally, personal information may be processed or stored in countries outside the country where you live.

Where required by applicable privacy law, appropriate protections are used for international transfers of personal information. EU and UK privacy rules require businesses to inform individuals when their data may be transferred internationally and about applicable protections.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Request portability of certain information
  • Withdraw consent when processing is based on your consent
  • Opt out of certain marketing or data uses where applicable
  • Lodge a complaint with the appropriate privacy or data protection authority

Customers in the EU have rights including access, correction, erasure, restriction, portability, objection, and protections relating to certain automated decision-making. UK customers have substantially similar rights under UK data protection law.

To submit a privacy request, contact us at enchantedllc@yahoo.com.

We may need to verify your identity before completing certain requests.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website is not intended to collect personal information from children in violation of applicable privacy laws.

We do not knowingly collect personal information from children under 13 in the United States, or from individuals below the applicable minimum age for consent in other jurisdictions, without legally required authorization.

If you believe a child has provided personal information to us improperly, please contact us at enchantedllc@yahoo.com.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Enchanted Footage™ is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our store, services, technology, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on this page and the Effective Date will be revised.

Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or would like to exercise a privacy right, please contact:

Enchanted Footage™
Email: enchantedllc@yahoo.com
Website: www.enchantedfootage.com

🤍 Thank you for trusting Enchanted Footage™ with your information while you discover something uniquely yours. 🤍