Shipping policy
📦 Enchanted Footage™ Shipping Policy 🤍
Thank you for shopping with Enchanted Footage™. Every order begins with a one-of-a-kind design and makes its way to you with care. Because many of our products are created especially for each order, please review the shipping details below before placing your purchase.
Where We Ship
Enchanted Footage™ currently ships to:
- United States: United States
- Europe: Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden
- International: Australia, Canada, United Kingdom
We hope to continue adding new destinations as Enchanted Footage™ grows.
Shipping Rates
Shipping rates are calculated at checkout based on the items in your order, your delivery destination, and the available shipping method.
Because our collection includes everything from phone cases and tumblers to blankets, bags, apparel, and more, shipping costs may vary depending on what you purchase.
Processing & Production
Many Enchanted Footage™ products are made to order, which means your item begins its journey after your order is placed.
Most orders are prepared for shipment within approximately 2–7 business days, although production times may vary depending on the product, availability, holidays, and seasonal demand.
Once your order ships, you will receive a confirmation email with tracking information when available.
International Orders
International delivery times may vary depending on the destination, shipping provider, customs processing, and the products in your order.
Orders shipped outside the United States may also be subject to VAT, customs duties, import taxes, or other fees required by the destination country. These charges are determined by local authorities and may vary by location.
Shipping Address Accuracy
Please carefully review your shipping address before completing checkout.
Enchanted Footage™ is not responsible for delays, failed deliveries, or returned packages caused by an incorrect or incomplete address entered at checkout.
If an order needs to be reshipped because of an address error, additional shipping charges may apply.
Lost or Missing Packages
If your tracking shows that your package has been delivered but you cannot locate it, please first check around your delivery area and contact the shipping carrier for assistance.
If you still need help afterward, please reach out to us and we will be happy to help you determine the next step.
Need Assistance?
If you have questions about your order or shipping, please contact us at:
🤍 Thank you for shopping Enchanted Footage™. Your one-of-a-kind treasure is worth the journey. 🤍