Terms of service
🤍 Enchanted Footage™ Terms of Service
Effective Date: September 19, 2026
Welcome to Enchanted Footage™. These Terms of Service govern your use of enchantedfootage.com and any purchases made through our online store.
By accessing our website, placing an order, or otherwise using our services, you agree to these Terms of Service. Please review them before making a purchase.
1. About Enchanted Footage™
Enchanted Footage™ is an online gift boutique offering one-of-a-kind designs across apparel, accessories, drinkware, home goods, tech accessories, gift wrap, and other products.
Our signature approach is simple:
One design. One release. No restocks.
Only one of each exact design is released. Once that design is claimed, it is retired and will not be recreated in the same form.
A product type, theme, zodiac sign, profession, phrase, or similar concept may appear again in a completely different design.
2. Using Our Website
By using our website or placing an order, you represent that you are at least the age of majority where you live or are using the website with the involvement and permission of a parent or legal guardian.
You may not use our website, products, content, or services for unlawful, fraudulent, abusive, or unauthorized purposes.
You may not interfere with the security, operation, or functionality of our website or attempt to gain unauthorized access to any portion of it.
3. Product Availability & One-of-a-Kind Designs
Because each exact design is released only once, availability can change quickly.
Placing an item in your cart does not guarantee that it will remain available until checkout is completed.
We reserve the right to correct product information, pricing errors, availability errors, or other inaccuracies and to cancel or decline an order when reasonably necessary.
If we are unable to fulfill an order that has already been paid for, the affected amount will be refunded.
4. Product Images & Variations
We make every reasonable effort to display our products and designs as accurately as possible.
However, colors and appearance may vary slightly depending on your screen, device settings, printing method, materials, manufacturing process, and other production factors.
Small variations in color, print placement, engraving, texture, or appearance that naturally occur during production are not necessarily considered product defects.
A major design flaw, manufacturing defect, significant printing or engraving error, physical damage, or incorrect item should be reported according to our Return & Refund Policy.
5. Pricing & Payment
Prices displayed on our website may be shown in U.S. dollars or another available local currency, depending on your location and store settings.
Prices, promotions, and product availability may change without notice.
Payment must be successfully completed before an order can be processed.
Applicable taxes, shipping charges, VAT, customs duties, import fees, or other charges may apply depending on the order and delivery destination. Where available, applicable charges will be displayed or calculated during checkout.
6. Orders & Order Acceptance
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right to refuse or cancel an order for reasons including:
- Product or design availability
- Pricing or listing errors
- Suspected fraud or unauthorized activity
- Payment issues
- Shipping or fulfillment restrictions
- An inability to fulfill the product as ordered
If we cancel an order after payment has been successfully processed, the appropriate amount will be refunded.
Many of our products begin production shortly after an order is placed. Because of this, changes or cancellations may not be possible once production has begun.
7. Shipping & Delivery
Enchanted Footage™ currently ships within the United States and to select international destinations, including:
Europe: Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden
International: Australia, Canada, United Kingdom
Shipping rates and available methods are calculated at checkout based on the products ordered, delivery destination, and available fulfillment options.
Many Enchanted Footage™ products are made to order. Production and delivery times are estimates and may vary due to product availability, fulfillment providers, carriers, customs processing, holidays, severe weather, or other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
8. International Orders
Customers placing international orders are responsible for providing complete and accurate delivery information.
International orders may be subject to VAT, customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Delivery may also be delayed by customs or local postal authorities.
Nothing in these Terms is intended to limit consumer rights that cannot legally be waived under the laws applicable to a customer's purchase.
9. Returns, Refunds & Product Issues
Because many of our products are made to order and feature one-of-a-kind designs, we generally do not accept returns or exchanges for change of mind, incorrect size selection, color preference, or other personal preference, except where applicable law provides otherwise.
If an item arrives with a major design flaw, manufacturing defect, significant printing or engraving error, physical damage, or you receive the wrong item, please contact us as soon as possible and preferably within 48 hours of delivery with your order number, a description of the issue, and clear photographs.
Where appropriate, a qualifying issue may be resolved through a replacement, refund, or another suitable solution.
Your rights under applicable consumer protection laws are not limited by these Terms.
Please review our Return & Refund Policy for complete details.
10. Intellectual Property
Unless otherwise stated, the Enchanted Footage™ name, branding, website content, product artwork, graphics, photographs, text, design elements, collection names, and other original content are owned by or licensed to Enchanted Footage™ and are protected by applicable intellectual property laws.
Our content may not be copied, reproduced, modified, distributed, republished, sold, or used commercially without permission.
Purchasing a product does not transfer ownership of the artwork, design, trademark, copyright, or other intellectual property associated with that product.
11. Third-Party Services
Our store is powered by Shopify, and we use third-party providers such as payment processors, fulfillment partners, shipping carriers, and other service providers to operate our business and fulfill orders.
These third parties may have their own terms, policies, and privacy practices that apply when you use their services.
We are not responsible for third-party websites or services that we do not own or control.
12. Promotions & Discount Codes
From time to time, Enchanted Footage™ may offer promotions, discount codes, special offers, or other incentives.
Unless otherwise stated, promotions:
- Cannot be redeemed for cash
- May not be combined with other offers
- May have expiration dates or eligibility requirements
- May be modified or discontinued where permitted by law
Additional terms may apply to individual promotions.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Enchanted Footage™ will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of our website, products, or services.
We are not responsible for delays or failures caused by events reasonably outside our control, including carrier disruptions, customs delays, severe weather, natural disasters, service interruptions, fulfillment disruptions, or similar events.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, shared, and protected.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our store, products, services, business practices, or legal requirements.
When changes are made, the revised Terms will be posted on this page and the Effective Date will be updated.
The Terms that apply to a purchase are subject to applicable law and the terms in effect when the transaction occurs.
16. Contact Us
Questions about these Terms of Service or an Enchanted Footage™ order can be sent to:
Enchanted Footage™
Email: enchantedllc@yahoo.com
Website: www.enchantedfootage.com
🤍 Thank you for shopping Enchanted Footage™ and choosing a design made to belong to only one. 🤍